Home Forums Xi Theme Discussion & Support Please help me fix site following migration

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This topic contains 2 replies, has 2 voices, and was last updated by  Tim Brocklehurst 3 years, 8 months ago.

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  • #3836

    Tim Brocklehurst
    Participant
    Post count: 2

    Hello there, I have a site for a client and we recently migrated to a new server, running Plesk instead of Cpanel.

    There have been numerous issues with file permissions, which may give a clue to the problems we’re facing currently.

    This is the website: http://annachromy.com

    There are two issues in particular which I hope you might help me with.

    1. The slider no longer shows on the homepage. I have been reading items in the forum and checked all the usual – we are not set to a static page, we’re using Featured posts, and we have ALL selected for category. You will see just a thin grey line where the slider should be.

    2. The drop-down menus are now defaulting to the same width as the top menu. This means titles of 2 or three words span 2 or three lines. It used to default to the width of the widest item and I don’t know why it has changed.

    Really hoping you can help with these items. Grateful for any advice or assistance asap.

    Thank you

    #3838

    themeweaver
    Keymaster
    Post count: 730

    Both your issues suggest the jquery code for slider and menus are not working. There appear to be a number of JavaScript errors on your site.

    The most likely cause is a plugin you are using. Disable all plugins until you find the cause.

    #3839

    Tim Brocklehurst
    Participant
    Post count: 2

    Thanks for that….

    Yes – we finally found the culprit. It was the [WP UI – Tabs, accordions and more] plugin which was causing a jscript error on the homepage. – in case it helps anyone.

    Best
    T

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