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This topic contains 5 replies, has 2 voices, and was last updated by  themeweaver 5 years, 2 months ago.

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  • #1623

    Jason Carson
    Member

    I tried to post some images to my site today and (after receiving the error) realized they were too big. After resizing the files and uploading, I went to the site to preview it and noticed that the carousel was not moving. When I clicked on the left or right arrows to advance the carousel, I received this message:

    “There’s an error with your set up of Carousel Viewer “mygallery”!”

    I haven’t messed with any code or anything, nor have I changed any settings to the carousel. Any ideas on what I may have done? My host recently had to completely wipe out wordpress and reinstall it, forcing me to have to rebuild the site. He installed the Mu theme for me. Could something have gone wrong with the install?

    #1624

    themeweaver
    Keymaster
    Post count: 730

    Most likely it is a conflict with a plugin. JetPack is a common cause of these issues. Try disabling plugins to see which one is causing the issue.

    or let me have a url to look at

    #1625

    Jason Carson
    Member

    I did install Jetpack earlier today. Unfortunately, I uninstalled the theme and tried to reinstall it, thinking that fix the problem, but now I can’t reinstall it. Something with my host. Once he gets it fixed I’ll try disabling Jetpack.

    #1626

    themeweaver
    Keymaster
    Post count: 730

    If you have ftp access, you can just delete and re-copy the theme manually into wp-content/themes.

    #1640

    Jason Carson
    Member

    Got everything fixed. It must have been the Jetpack plugin. I uninstalled it and everything works fine now.

    #1642

    themeweaver
    Keymaster
    Post count: 730

    Ok, that’s great.

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